How to deal with the faulty?
A: Our products are produced in strict quality control system.For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
FAQ
MOQ,delivery date,get free sample,payment
Can you make the products with my design?
A: Yes. Customization is welcomed. We have a strong engineering team who will help to fulfill all your requirements.
How is the packaging and shipping method ?
A: Our wires and cables are usually packed in rolls or spools according to our customers’ requirements. For shipping, you could choose DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
MOQ and delivery time ?
A: Our MOQ will depend on the type and size of the wire or cable you order. Sample needs 5-7 days to get prepared, while mass production needs generally 10-15 days.
Can I get some samples ?
A: Yes, we are happy to offer you samples of our high quality wires and cables. If the product is customized, sample orders are recommended. Mixed samples are acceptable.
Where is your factory located? Can I visit there?
A: Our factory is located in Yangzhou City, Jiangsu Province, China, which is only 2 hours from Shanghai by train. All our clients, from China or abroad, are warmly welcomed to visit us.